Shipping policy
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SHIPPING POLICY
Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may be longer during peak seasons or holidays.
Shipping Methods and Delivery Times
We offer worldwide shipping to over 200 countries. Delivery times vary by location:
- Domestic (USA): 5-10 business days
- International: 10-30 business days depending on destination
Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance or carrier issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on eligible orders.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can track your package using this number.
International Shipping
- Customs duties and taxes may apply and are the responsibility of the customer
- We are not responsible for delays caused by customs
- Some countries may have restrictions on certain products
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue.
Undeliverable Packages
If a package is returned to us as undeliverable due to incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply.
Contact Us
For questions about shipping, please contact our customer support team.